Vendor Agreement & Conditions

(Effective Date: 15 Oct 2026)

These Vendor Terms & Conditions govern the listing, sale, distribution and maintenance of digital products on HR GAME WORLD at https://www.hrgameworld.com.

These Terms apply to route creators, scenario creators, asset creators and other vendors whose products are approved for listing on the Platform.

1. Acceptance and Scope

1.1 Vendors must read and expressly accept these Terms through the Platform’s vendor registration, consent or product submission process before listing products.

1.2 The accepted version and acceptance date will be recorded electronically. No handwritten signature is required by the Platform’s acceptance process.

1.3 Product-specific details, including approved pricing, route length, dependencies and release deadlines, will be recorded through the vendor dashboard, official email or support ticket.

1.4 Product-specific restrictions apply to the relevant listed product and its updates. They do not automatically apply to unrelated products independently created by the Vendor.

2. No Training Included

2.1 These are Vendor Terms & Conditions for product listing and sales. They do not include any instruction or training.

2.2 HR GAME WORLD is not required under these Terms to teach route creation, asset creation, modelling, texturing, scenario creation, Lua scripting or any other technical or business skill.

2.3 Vendors must possess the knowledge, skills and resources required to create, test, correct and maintain their products.

2.4 Guidance concerning file submission, Platform operation or quality requirements does not constitute training.

2.5 Any training offered separately will be governed by its own terms.

3. Vendor Eligibility and Verification

3.1 Vendors must be at least 18 years old and legally competent to accept these Terms.

3.2 Vendors must provide accurate identification, contact, banking and applicable tax information.

3.3 Valid government-issued identification, such as PAN or another acceptable document, may be required. Where Aadhaar is provided, unnecessary information may be masked. Aadhaar is not the only acceptable identification option.

3.4 Vendors representing an organisation must have authority to act on its behalf.

3.5 Verification documents will be handled in accordance with applicable law and the Platform’s Privacy Policy.

4. Route Length and Design

4.1 Routes must have a minimum length of 125 kilometres, measured along the approved main operational route between the starting and ending stations.

4.2 Yard lines, loops and parallel tracks must not be counted to artificially increase route length.

4.3 Routes must include appropriate route markers and realistic distances.

4.4 DEM (SRTM) data and a Google Maps API overlay are mandatory. Their use must comply with the relevant licences and service terms.

4.5 Dividing an approved route into separately saleable parts is not permitted.

4.6 The route’s boundaries, stations and length must be approved before listing.

5. Asset Usage Policy

5.1 Route creators may use only:

Assets created entirely by themselves.
HR GAME WORLD assets available on the Platform, subject to their licence terms.
Fast Line Games (FLG) OHE Pack and Track Pack, as a temporary exception.

5.2 No other third-party or publisher assets are permitted.

5.3 The duration of the FLG exception and any replacement deadline will be communicated through written product approval or an official notice. Any transition must address continued functionality for existing customers.

5.4 Permission under these Terms does not override another publisher’s copyright or licence conditions.

5.5 All required assets, dependencies and additional purchases must be disclosed before sale.

5.6 Asset files must not be bundled or redistributed without the necessary permission.

5.7 Products will be listed only after they meet the applicable asset requirements.

6. Route Pricing

6.1 The approved route Base Price will be calculated as follows:

Asset Usage	Price
All assets created by the Vendor	₹3 per kilometre
FLG Track and OHE, with all remaining assets created by the Vendor	₹2.75 per kilometre
FLG Track and OHE together with HR GAME WORLD assets	₹2 per kilometre

6.2 Asset combinations not covered above require separate written pricing approval before listing.

6.3 The approved length, Base Price, applicable taxes and final customer price must be clearly stated.

6.4 Changes to route length or asset usage require pricing approval again.

7. Mandatory Release Requirements

7.1 Routes must include a functional Quick Drive Scenario using free rolling stock from FAST LINE GAMES and HR GAME WORLD under the applicable usage terms.

7.2 Electrified routes must use OHE arrangements consistent with real-world railway practice.

7.3 At least 75% of the route scenery must be complete at initial release.

7.4 Remaining work and the expected completion schedule must be clearly disclosed on the product page. An incomplete route must not be advertised as complete.

7.5 Products must be tested before submission. Required game versions, dependencies and known limitations must be disclosed.

8. Development and Update Requirements

8.1 Routes must be completed and finalised within one year of their first public release, unless another starting date is expressly approved in writing.

8.2 A meaningful development update must be provided every two months until completion. A version-number change alone is not an update.

8.3 Vendors must release at least two error-free scenarios per month until the relevant route has 25 error-free scenarios available on the Platform.

8.4 The scenario requirement is separate from the one-year route completion deadline. Outstanding scenarios must still be delivered after route completion.

8.5 The mandatory monthly scenario requirement ends when the total reaches 25. Further scenarios may be provided by separate arrangement.

8.6 Updates must include a version number, release date, change log and necessary installation instructions.

8.7 A route’s Final Version must contain the approved route length, required features and declared scenery, with known serious defects resolved. Acceptance of a Final Version does not remove obligations concerning existing defects or incomplete advertised features.

9. Customer Support

9.1 Vendors must ordinarily resolve product-related customer issues within one week.

9.2 Premium Scenario errors attributable to the creator are subject to the 24-hour deadline in Section 23.

9.3 Customer complaints must be acknowledged within 48 hours, and applicable statutory complaint resolution deadlines must be observed.

9.4 Where an issue requires additional investigation, the Vendor must provide an explanation, any available interim solution and an expected correction date.

9.5 Vendors must not deliberately disable legitimate customer copies or obstruct authorised downloads and updates.

10. Distribution and Anti-Piracy

10.1 Products listed on HR GAME WORLD must not be sold or distributed through another website, platform, group or other channel without prior written permission or a No Objection Certificate (NOC) from HR GAME WORLD.

10.2 Authorised external sales must comply with the permission or NOC conditions.

10.3 Unauthorised external sales constitute a breach of these Terms. Unauthorised copying, asset sharing or copyright infringement may also result in anti-piracy action.

10.4 These restrictions cover the listed product, the same product offered under another name, and its updates.

10.5 Vendors must not disclose or distribute Platform assets, customer lists, personal information or confidential technical material without authorisation.

11. Minimum Listing Period

11.1 Products must remain listed on HR GAME WORLD for at least two years from their initial sales listing date.

11.2 HR GAME WORLD may suspend or delist a product earlier for a breach, security concern, rights complaint or another justified reason. The reason will be communicated to the Vendor.

11.3 After two years, Vendors may request withdrawal through an official support ticket or email. The effective withdrawal date must be confirmed in writing.

11.4 Completing the minimum period or withdrawing a product does not automatically authorise external sales. An NOC remains necessary.

11.5 New sales on HR GAME WORLD will stop from the effective withdrawal date. Providing downloads and updates to existing customers does not constitute a new sale.

12. Existing Customers After Delisting

12.1 Customers who lawfully obtained a product before delisting will retain access to a complete and functional copy on HR GAME WORLD.

12.2 The Vendor grants the Platform continuing permission to retain and provide that copy and its applicable updates to existing customers permanently, subject to mandatory legal requirements.

12.3 Every update released up to the Final Version must also be supplied to HR GAME WORLD.

12.4 Updates supplied to HR GAME WORLD must have the same content and functionality as the corresponding updates supplied through another authorised platform. Technical differences in packaging or installers are permitted if they do not reduce functionality.

12.5 Vendors must verify update files before submission. Incorrect, incomplete or reduced-functionality copies may result in a claim for stipulated compensation of up to ₹5,500, subject to Section 17 and applicable law. A correct copy must also be supplied.

12.6 Customer accounts, personal information and product entitlements must not be transferred to another platform without the customer’s express consent.

12.7 Customers remain free to choose their preferred platform. This does not automatically create a right to a free licence on another platform.

12.8 Vendors must correct changes that invalidate or disable existing customers’ legitimate copies.

13. NOC for Moving to Another Platform

13.1 Written permission or an NOC must be obtained before external sale or distribution of the relevant product begins.

13.2 The NOC will identify the product, effective permission date, permitted sales arrangement and continuing customer support and update obligations.

13.3 HR GAME WORLD will ordinarily respond within 15 working days with approval, a request for necessary information or reasons for refusal. Silence does not constitute approval.

13.4 Requests will be assessed against the minimum listing period, outstanding updates, existing customer access and undisputed dues.

13.5 Existing customer obligations continue after an NOC is issued.

13.6 Other platforms may be requested to verify the NOC. These Terms do not automatically bind platforms that are not parties to them.

14. Failure to Deliver Required Updates

14.1 A Vendor who fails to deliver a required update will receive written notice and an additional 30-day grace period, beginning upon receipt of that notice.

14.2 If the update remains outstanding, new sales may be temporarily suspended and a further 60-day final period will be allowed.

14.3 The total correction period is 90 days.

14.4 A product may be relisted after a satisfactory update is submitted and verified.

14.5 Existing customer access will continue wherever legally and technically possible.

14.6 Serious security, piracy or rights violations may justify immediate suspension without waiting for the correction period to expire.

15. Platform-Led Product Improvements

15.1 If required work remains incomplete after the 90-day period, HR GAME WORLD may undertake necessary improvements or finalisation to protect existing customers.

15.2 For this limited purpose, the Vendor permits necessary modifications to files within the Vendor’s rights, including work by a technical service provider. This permission does not exceed third-party licence rights.

15.3 Work will be limited to restoring functionality and completing approved outstanding features.

15.4 Product ownership does not automatically transfer to HR GAME WORLD. The Vendor retains ownership of the Vendor’s original work, and HR GAME WORLD retains ownership of its own assets, code and independent material.

15.5 Any copyright or ownership transfer requires a separate legally valid written arrangement identifying the relevant rights and terms.

15.6 HR GAME WORLD will maintain records of work, time and actual expenses. An estimate will be provided beforehand wherever possible.

15.7 Additional new-sales rights or changes to revenue allocation require a separate written agreement.

16. Restoration of Product Management

16.1 A Vendor seeking to resume active management or sales arrangements after Platform-led improvements must:

Complete outstanding obligations.
Reimburse documented, reasonable and directly related improvement expenses.
Resolve any claim for stipulated compensation of up to ₹15,000 under Section 17.
Provide a written maintenance and customer support plan.

16.2 Restoration is not a repurchase of the Vendor’s original copyright, because ownership does not automatically transfer under these Terms.

16.3 Restoration conditions will be recorded in writing.

17. Breaches and Compensation

17.1 Unauthorised external sale or distribution may result in a stipulated compensation claim capped at 30 times the product’s approved, undiscounted Base Price.

17.2 This limit applies to the relevant breach concerning the product. It is not automatically multiplied per download, customer or day.

17.3 The Vendor will receive details of the alleged breach, available evidence and required corrective action, and ordinarily have seven days to respond. Separately applicable technical correction deadlines remain in force.

17.4 The stated amounts of ₹5,500, ₹15,000, ₹2,500 and 30 times the Base Price are not automatically established debts. Reasonable compensation will be determined under applicable law and the relevant dispute resolution process.

17.5 There will be no double recovery for the same loss. Overlapping improvement expenses and compensation will be adjusted.

17.6 Claims must identify their basis. Unlimited liability will not be imposed for remote, speculative or unrelated losses.

17.7 Undisputed payments will not be withheld indefinitely because another amount is disputed. Deductions will follow agreement, admitted liability or an order of a competent authority.

18. Platform Fees and Monthly Payments

18.1 HR GAME WORLD retains a 15% administrative fee on route and other general product sales and a 15% Platform fee on Premium Scenario sales.

18.2 For ordinary sales, the fee is calculated on the product amount actually received, excluding separately collected taxes.

18.3 For Vendor-proposed discounts exceeding 50%, or free promotions, a fee of 15% of the approved undiscounted Base Price applies only where that arrangement is accepted in writing before the promotion begins.

18.4 Free promotions must specify their duration, maximum authorised acquisitions and maximum potential fee in advance. Unlimited fees will not be imposed without agreement.

18.5 The effect of Platform-funded promotions on Vendor payments will be disclosed in advance.

18.6 Payments for the previous calendar month will be settled between the 1st and 5th day of the following month.

18.7 Statements will show sales, discounts, refunds, fees, applicable tax deductions and net payments.

18.8 Payment gateway charges or other additional deductions require prior disclosure and acceptance.

18.9 Each party remains responsible for its own applicable tax, deduction and reporting obligations.

19. Refunds and Responsibility

19.1 Customer refund and complaint rights are governed by applicable law and the Platform’s published policies consistent with that law.

19.2 Vendors are responsible for product defects, inaccurate descriptions, incomplete advertised features and service deficiencies attributable to them.

19.3 HR GAME WORLD remains responsible under applicable law for its own payment handling, Platform operation, representations and service deficiencies.

19.4 Intermediary status does not remove mandatory legal obligations.

19.5 Fees earned on successfully completed sales are ordinarily non-refundable. Fees on cancelled, unsuccessful or refunded transactions will be settled according to the service provided, responsibility for the issue, accepted fee terms and applicable law.

19.6 Liability caused by the Platform’s own fault will not automatically be transferred to the Vendor.

20. Intellectual Property and Platform Licence

20.1 Vendors must hold the rights necessary to sell their products and grant the permissions in these Terms.

20.2 Vendors grant HR GAME WORLD a worldwide licence to promote approved products, conduct authorised sales, store copies securely and provide legitimate downloads and updates.

20.3 Permission for new sales ends on the effective delisting date.

20.4 The limited licence to serve existing customers survives delisting and termination permanently, subject to mandatory legal requirements.

20.5 These permissions do not authorise HR GAME WORLD to claim ownership or independently sell a product under another name.

21. Suspension and Termination

21.1 Serious breaches, piracy, fraud or deliberate interference with customer access may result in immediate suspension or termination of the Vendor arrangement.

21.2 Ordinary remediable breaches will receive written notice and a reasonable correction opportunity. Section 14 governs update defaults.

21.3 After termination, new sales will cease. Existing customer access, outstanding payments, continuing update obligations, confidentiality and accrued liabilities remain applicable.

21.4 Delisting alone does not automatically terminate all obligations under these Terms.

22. Benefits and Special Arrangements

22.1 Additional promotion, facilities or benefits may be offered based on compliance, product quality and customer support.

22.2 Eligibility and duration will be explained in the relevant scheme. Benefits do not automatically become permanent entitlements.

22.3 Any different fees, promotions or facilities offered to a Vendor category will be explained in the relevant scheme or written offer.

23. Premium Scenario Requirements

23.1 Route Eligibility

The relevant route must be available on HR GAME WORLD.

23.2 Free Scenario Prerequisite

At least five error-free Free Scenarios must already be available for that route before a Premium Scenario can be approved.

23.3 Pricing

Basic Scenario: Maximum ₹30.
Lua-Scripted Scenario: Maximum ₹50.
Platform fee: 15% per sale.

The final approved price will depend on quality. Applicable additional taxes must be clearly disclosed.

23.4 Testing

Creators must test the complete scenario before submission and confirm that no known errors remain.

Testing must cover instructions, timetables, scripts, signalling and required rolling stock. All dependencies and their free or paid status must be disclosed.

23.5 Error Correction

Once an adequately detailed report is received and the creator’s responsibility is established, the creator must correct and re-upload the scenario within 24 hours.

Incorrect installation, missing disclosed dependencies or circumstances beyond the creator’s control are not automatically creator errors.

23.6 Repeated Errors

If the same creator-attributable error appears again in a corrected version, a claim for stipulated compensation of up to ₹2,500 may be made after notice and an opportunity to respond, subject to Section 17 and applicable law.

New sales may be suspended until correction.

23.7 Refunds and Training

Section 19 governs refunds and responsibility.

Premium Scenario approval does not include training in scenario creation, Lua scripting or any other skill.

24. Amendments

24.1 Revisions will display their effective date and last updated date.

24.2 Material changes to fees, exclusive sales arrangements, licences or other significant obligations will ordinarily require 30 days’ prior notice and express acceptance.

24.3 Necessary legal or urgent security changes will be separately explained.

24.4 New financial obligations will not be applied retrospectively.

24.5 Where a Vendor does not accept a material revision, future sales and withdrawal arrangements will be addressed in writing. Existing customer rights and previously accrued obligations remain in force.

25. Exceptional Events and Official Notices

25.1 Vendors affected by serious illness, natural disaster or a major disruption beyond their control must promptly notify HR GAME WORLD and explain the expected impact.

25.2 Extensions may be agreed upon in writing. Such events do not automatically cancel existing customer rights or undisputed amounts already due.

25.3 Official Vendor communications will be sent through registered email addresses, the vendor dashboard or trackable support tickets.

25.4 Vendors must keep their contact details current.

26. Governing Law and Jurisdiction

26.1 These Terms are governed by the applicable laws of India.

26.2 The Vendor and HR GAME WORLD will first attempt to resolve disputes through written discussions, without restricting urgent legal remedies.

26.3 Contractual disputes between the Vendor and HR GAME WORLD are subject to the competent courts at Bhopal having jurisdiction under law.

26.4 Nothing in these Terms restricts customers’ statutory rights or the jurisdiction of consumer commissions and other competent authorities.

26.5 If a provision is held invalid, the remaining provisions will continue wherever legally possible.

27. Contact and Grievances

For Vendor requests, product issues, withdrawal applications or NOC requests, contact HR GAME WORLD through the website’s Support Ticket system or the official contact details published on its Contact and Grievance Redressal pages.